To help spread the joy of bamboo, we provide free shipping in Australia for all retail orders above $100. Under that amount and we need to charge a small fee – we strive to keep it as low as possible.
We can also ship internationally; please contact us for a quote. Please note, you will be responsible for Duties and Taxes charged by your country.
Your order will be dispatched on the next business day after receiving your order.
To ensure it reaches you swiftly, safely and stress-free, we use DHL within Australia and guarantee overnight service (next business day delivery) to most major metro areas. If you live further out, add an extra day or two. Regional areas can take up to 2 weeks – believe us, bamboo sheets and towels are worth the wait!
If you have any queries about transit times, or wish to ship wholesale orders, please contact us.
We ship to:
Austria, Belgium, Denmark, Finland, France, Germany, Netherlands, Norway, Sweden, Switzerland and United Kingdom, U.S.A, Canada, New Zealand
We’re sticklers for quality and all our products go through rigorous quality control checks before they get to you. In the unlikely event there is an issue with your purchase, please contact us immediately.
While we are unable to refund purchases, we will gladly replace unused faulty items. Simply return your purchase in the original condition and packaging (return shipping at your expense).
We accept all major credit cards - pay via Paypal.